Privacy Policy
Last Modified : December 09, 2025
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Introduction
[Mediver Inc. ] (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website (the “Website”) and related services.
This Policy applies to information collected:
· On this Website.
· In email, text, and other electronic communications with you.
This Policy does not apply to:
· Information collected offline.
· Information collected through other company-operated platforms unless stated.
· Information collected by any third party through external links or integrated content.
By accessing or using our Website, you agree to this Privacy Policy.
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Children’s Privacy
Our Website is not intended for children, and we do not knowingly collect personal information from individuals considered minors under applicable regional laws.
If we discover that we have collected personal information from a minor without proper consent, we will delete the information promptly.
If you believe such data may have been collected, please contact us at mediver@mediver.co.kr.
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Information We Collect
1. Personal Information You Provide
· Name
· Date of birth
· Gender
· Email address
· Phone number
· Address
· Account ID and password
· Payment information (billing/delivery details)
· Legal representative information (if applicable)
2. Information Collected Automatically
· IP address
· Device & browser information
· Access logs
· Cookies & tracking data
· Service usage records
· Transaction history
3. Information from Third Parties
· Payment gateway vendors
· Delivery partners
· Analytics providers
· Service operation partners
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How We Collect Information
· Website forms and account registration
· Service inquiries and requests
· Orders and payment processes
· Customer support communication
· Cookies and log data
· Event participation or surveys
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How We Use Personal Information
1. Service Delivery
· Processing orders and payments
· Delivering products and services
· Managing user accounts and authentication
2. User Management
· Identity verification
· Fraud prevention
· Handling support requests and complaints
· Membership and account control
3. Marketing & Service Enhancement
· Providing promotional materials
· Site performance analysis
· Improving site usability
· Personalizing content (where permitted)
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Retention of Personal Information
We retain personal information only as long as necessary for the purposes stated.
A. Internal Policy Retention
Certain personal information may be retained for:
· Fraud prevention
· Legal compliance
· Dispute resolution
· Security obligations
B. Legal Retention Requirements
If applicable laws mandate specific retention periods, we will retain information according to those requirements.
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Deletion of Personal Information
When information no longer needs to be retained:
· Electronic data will be securely deleted
· Physical documents will be shredded or otherwise safely disposed
Information requiring continued retention is stored in a separate restricted-access system.
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Sharing of Personal Information
We do not share personal information except in the following cases:
1. With Your Consent
2. Service Providers (Consignment)
We may share data with entrusted partners:
· Delivery Company: Korea Post EMS
Details: International shipping, delivery processing, and shipment tracking.
· Payment Processor: EROMNET
Details: Payment gateway services, payment authorization, transaction processing, and related billing functions.
All partners are contractually required to handle data securely and only for designated purposes.
3. Legal Requirements
We may disclose information:
· When required by law
· When responding to lawful authority requests
· For fraud prevention or security purposes
4. Business Transfers
Information may be transferred during mergers, acquisitions, restructuring, or asset transfers.
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User Rights
Depending on applicable laws, users may have the right to:
· Access personal information
· Correct or update data
· Request deletion
· Withdraw consent
· Request data portability
· Object to processing
To exercise rights, users can contact us at mediver@mediver.co.kr.
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Cookies & Tracking Technologies
We use cookies for:
· Enhancing Website functionality
· Understanding user behavior
· Providing personalized experiences
· Improving performance
Users may disable cookies in browser settings, though some features may not function properly.
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Data Security
We implement reasonable technical and organizational safeguards to protect personal information, including:
· Encrypted transmission (SSL/TLS)
· Access control and authentication
· Secure server environments
· Data protection monitoring
While we strive for high security, no online transmission is 100% secure.
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International Data Transfers
As a globally accessible Website, your data may be transferred to regions with different data protection laws.
Where required, we implement safeguards appropriate for international data transfers.
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Changes to This Privacy Policy
We may update this Policy from time to time.
Changes will be posted on this page with an updated “Last Modified” date.
Continued use of the Website after updates indicates acceptance.
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Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact:
Company Name: Mediver Inc.
Website: www.mediver.co.kr
Email: mediver@mediver.co.kr
Address: 714, 30, Digital-ro 32-gil, Guro-gu, Seoul, Korea
